RETURN POLICY

Last Updated June 9 , 2024

Thank you for your purchase. We hope you are happy with your purchase. However

If you are not completely satisfied with your purchase for any reason,you may return

It to us for full refund, store credits or an exchange. Please read below for detailed return policy.

Invoice / bill given by us is solely based on the information (including name and address) and product(s) purchased by the client. It is non-transferable.

               The process of placing order, packaging and dispatch takes about 4 to 12 working hours. Our cancellation and refund policies are based on these.

1. Orders placed before 2pm (IST) , called 1^st batch, will be dispatched by 6pm(IST) same day , except Sunday.
2. Cancellation of 1^st batch is possible till 5pm (IST) same day.
3. Orders placed after 2pm (IST) called 2^nd batch, are processed next working day 12noon(IST).
4. Cancellation of 2^nd batch is possible till 11am (IST) next day.

CANCELLATION

No cancellation is entertained after the stipulated time.

RETURN

All returns must be postmarked within two (2) days of purchase / delivery of parcel date.

All returned items must be new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item , please email customer service at iridescence4u@gmail.com to

Obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number , place the item securely in its original packaging and mail your return to the following address :

IRIDESCENCE SOLUTIONS LLP

Attn: Returns

RMA#

15 / 3, Asha CHS Asha Nagar

Kandivali East

Mumbai -400101

Maharastra

India

Return and shipping charges will be paid or reimbursed by us.

REFUND

Refund will be done solely through the channel of payment initiated by you. Transfer of fund or advance payments and credits are not entertained.

After receiving your return and inspecting the condition of your item , we will process your return or exchange. Please allow us at least seven(7) days from the receipt of your

Item to process your return or exchange. Refund may take 24 hours to reflect in your account. We will notify you when your return is processed.

EXCEPTIONS

For defective or damaged products , please contact us at our contact details below .

Logistic delays are a cause of concern for us too. Please co-operate with us in case your parcel get stuck / damaged somewhere. We will compensate you appropriately.

QUESTIONS

If you have any questions concerning our return policy , please contact us at

7080906049

iridescencesolutions@gmail.com